Premier Beach Properties
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Policies

Key Policy:
Upon arrival you should have one key in the unit key box and two keys in the unit. The key box key is to let you in and to allow maintenance access. We ask that you leave the key box key in the box at all times when you are out, even for short periods of time. Doing this ensures that you will never be locked out of your unit. We charge $50.00 for after-hours lock-outs when the key is not left in the keybox. We will not enter the property without informing you except in the case of an emergency. If you do not have two keys in the unit, please inform us as soon as you check in. The charge for missing keys upon check out is $25.00 per key, refundable when the key(s) is returned.

Check in/out:
Check in time is 4:00 pm and check out time is 10:00 am. Since our cleaning crews will have many units to clean, we do not guarantee your unit will be ready until 4:00 pm. If you insist upon checking in early, you are accepting the unit “as
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  is”, clean or not. It is far too difficult for the cleaning crews to work around guests and their belongings and still meet their deadlines. Please check out on time. Unauthorized late checkouts are subject to a late-departure fee of $100.00.

Unit Damage:
All previous damage to your vacation rental should be reported upon check in. In the unlikely event that you inadvertently damage the property yourself, please
inform our office immediately so that we can take appropriate measures to minimize both the damage to the property and your costs to repair the damage.



Maintenance triage policy:
Please call our office with any maintenance issues you may have during your stay. We are available 24 hours by leaving a voice mail on our office line which will page the manager on duty. We will address your problem as quickly and efficiently as possible; however, please understand that we may not be able to attend to minor maintenance issues as promptly as we would like during the busy season.

Adult Supervision:
Each unit must be occupied by an adult at least 25 years of age for the full term of the rental period. This policy will be strictly enforced, and violations will result in immediate eviction with no refund.

Pets:
Absolutely no pets of any kind are allowed in our units without prior written approval and a $250.00 refundable damage deposit. This deposit may be waived at our sole discretion.

Smoking:
All of our rentals are non-smoking. Please smoke outside and dispose of your ashes and butts responsibly.

Cancellations and Hurricane/Bad weather policy:
Premier Beach Properties does not offer refunds for cancellations. However, you will never lose your vacation with us. Our policy is to issue vouchers for another time of your choosing, and we will honor the exact dollar amount of any deposits you have made indefinately...even years later! If Walton County officials order a mandatory evacuation, you will be refunded for the unused portion of your stay. If you decide to cancel due to the threat of a hurricane, named tropical storm, or any other disaster, you will be issued a voucher redeemable at any future date of your choice. We do not offer refunds due to normal Florida storm activity.

 

 

 

 

 

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Premier Beach Properties

Copyright 2011 Premier Beach Properties
Santa Rosa Beach, FL 32459
Toll free:
866.385.2680
Local: 850.622.5250


info@premierbeachproperties.com